Blue Penthouse Las Ballenas Las Terrenas

Here are the most frequent questions asked by our guests.  If you can’t find the information you need, please call us or send us a message.

The first half of the total rent is due with the signed contract agreement. 
The remaining amount plus security deposit is due 10 business days before your arrival.

For Dominican guests, we accept payments via PayPal or wire transfer to our bank in the Dominican Republic or to our US bank.
For US guests, we accept payments via Zelle and Venmo.
For European guests, we accept payments via PayPal or wire transfer to our Dominican Republic or US bank.

Yes, we can provide a written contract with terms. 

Yes, the security deposit is USD$300.00, and it is returned within 5 business days after check-out providing there are no damages to the property.
In over 15 years of renting, I have always returned the full security damage deposit.
Note that the initial deposit made for holding a reservation is NOT the same as a security damage deposit.

The whole Samana peninsula is actually one of the safest place on the island of Dominican Republic.

POLITUR (now named SECTUR ) is the Tourism Police force in Las Terrenas, with more than 60 agents patrolling the Samana Peninsula, villages, streets and beaches.

Within Samaná, Playa Las Ballenas is one of the safest places. We have a small tourism police station within a minute of our penthouse. The main beach police station is maybe 5 more minutes walking. Yes. The tourist police is omnipresent throughout the beaches, and even other areas in town.

Of course, you should always be aware of your surroundings. But you will feel absolutely safe and right at home, even at night.

Yes, there is an air conditioner in each of the bedrooms. Plus, each bedroom has a large ceiling fan.
We also provide a standing fan that can be placed in any room.
IMPORTANT NOTES:
There is a charge for air conditioner usage. We have meters to track air conditioning usage.
Setting the air conditioners too cold may freeze the air conditioner.

Yes, each living room has a functional air conditioner.  The 4th floor living room has TWO gigantic ceiling fans.
We also provide a standing fan that can be placed in any room.

You will NOT need to rent a car due to our prime location. Our penthouse is walking distance to most places.
But ultimately, it is a matter of preference. 
Some families want a rental car to get around to other Las Terrenas places.
While many guests prefer to rent an ATV during their stay.
OTHER NOTES:
A rental car may be nice so you can visit nearby tourist attractions and other beaches. I can provide two reliable alternatives for driving you or to rent a car for the day.

We are located about 25 minutes from El Catey International Airport (AZS), which is located in Samana.
We are approximately 1.5 to 2 hours from Las Americas International Airport in Santo Domingo (SDQ). This is using the Boulevard Turistico del Atlantico Highway.
We are only 10 minutes from El Portillo Airport (EPS).
I am not sure as to drive time from Santiago Airport.
Hint:
Book earlier flight so you can enjoy the scenic ride through the beautiful Dominican roadways and the mountains road provides amazing scenic views of the virgin beaches below.

Yes, our townhouse has reliable high-speed fiber-optic Wi-Fi, which we have measure at over 70 Mbps.
Other places may have difficulties with bandwidth depending on weather, traffic, and provider issues.

I recommend downloading and using WhatsApp.  Most locals have WhatsApp on their cellphones.
Plus, you will be able to share your experience with others back home easily via WhatsApp.

Yes, a cook can be hired either per day or to cook specific meal(s). 
Please keep in mind you will need to purchase groceries
You will need to contact us for pricing as this will be subject to availability and your cooking request.

Upon request, our property caretaker can purchase groceries and stock the refrigerator with your favorite items before your arrival. 
We can also arrange for a reliable driver to pick you up from any of the airports (Las Americas Airport in Santo Domingo and El Catey in Samana). 
If you have a need for other services during your stay, we are happy to see if we can accommodate.

The closest grocery store is about a 5-minutes. 
I can also recommend and give you directions to our favorite local larger stores.


There is a seafood market with a 5-minute walk. This market is in front of where fishermen go out and come back, so they usually have fresh fish to sell.
The fishermen go out super-early in the morning in Las Ballenas beach. I can provide an overview map of the location. You cannot miss it.

The various fishing, snorkeling, diving, and special Samana tours leave from 2-minute walk. You can see the boats from our terrace.
I am working to organize deals with reliable trusted excursion partners.

No. Unlike other apartments or villas, we have not had issues with insects. All our windows are fitted with new screens. 
Our community does do regular fumigation. But, when out of the apartment we recommend that you bring a bottle of insect repellent.

Yes, there are many, many local and international restaurants nearby.  Most places are only 2 to 10 minutes walking distance from our penthouse.
There are also food delivery services available. I will supply a handy chart with contacts.

Most people, including the locals, drink water that’s been filtered.
We provide a water cooler with a large, bottled water that you should use for drinking and cooking.
Once that 1st bottle is empty, you will need to request and pay for the replacement bottle.

Yes, our BBQ with the attached propane tank is in the terrace area.
Our kitchen has everything that you will need to cook your own meals.  Of course, you must shop for your food supplies.

Yes, you will be able to enjoy multiple pool withing our community.
At each side of the pools are outdoor showers to allow you to rinse off.

Yes, upon request the jacuzzi area can be heated for you and your friends/family. This first-come, first-serve.
We are that you tip the maintenance person for special requests.

Yes, upon your arrival or as you depart, you can ask our onsite local support team for assistance.
We are that you tip the support/maintenance person(s) for special requests.

Yes, there are multiple places that offer ATM services. At least
Plus, there are two of largest Dominican banks withing a 15-minute walk.

The Dominican Republic and Las Terrenas use the North American Standard 3 way plug – 110 Volts.

1 January > New Year’s
6 January > Epiphany
21 January > Altagracia
26 January > Duarte’s Birthday
27 February > Independence Day
18 April > Good Friday
5 May > Labour Day
19 June > Corpus Christi
16 August > Restauration Day
24 September > Our Lady of las Mercedes
10 November > Constitution Day
25 December > Christmas Day

There are 3 main providers of cellular phones services
ALTICE (Ex ORANGE) from France Telecom
CLARO from Codetel
and VIVA.
You will find many offices spread all over town.

Playa Las Terrenas beach ~ “Las Terrenas Beach” is the main stretch of beach starting from the Fisherman’s Village (Pueblo Los Pescadores) with many kilometers of golden sand beaches, crystal clear waters and coral reef banks.  

Punta Poppy beach ~ Is one of the most popular beaches very close to downtown Las Terrenas. It’s also a favorite Kite Surfing spot.

Playa Bonita beach ~ Located about 5 kilometers from downtown Las Terrenas, this beautiful long beach is quiet and secluded.

Playa Rincon beach ~ Considered as one of the most beautiful beaches in Dominican Republic, this exceptional and very secluded 3 kms long white sand beach is located about 75 kms from Las Terrenas.

Playa Fronton & Playa Madame ~ Totally spectacular and very secluded, these 2 beaches are located about 70 kms from Las Terrenas and are about 12 minutes away by boat (boat to hire) from the main beach in Las Galeras.

Just ask any owners of boats there (plenty to choose from, about 20 boats available) the best price to get there.

Yes, The Samana AZS Intl. Airport has been open since November 2006. But the number of flights is limited. You will most likely have better luck by checking Las Americas International Airport in Santo Domingo, which is about 2 hours away.

The Samana AZS Intl. Airport is located about 25 kilometers (15 miles) from the village of Las Terrenas.

ALTICE (Ex ORANGE) from France Telecom
CLARO from Codetel
and VIVA.
You will find many offices spread all over town.

Scotiabank
Open Monday to Friday from 9:00 am to 6:00 pm
Saturday from 9:00 am to 12:00 pm
ATM Machine : Open 24 hours a day

Banco Popular
Open Monday to Friday from 9:00 am to 6:00 pm
Saturday from 9:00 am to 12:00 pm
ATM Machine : Open 24 hours a day

Banco del Progreso
Open Monday to Friday from 9:00 am to 6:00 pm
Saturday from 9:00 am to 12:00 pm
ATM Machine : Open 24 hours a day

BanReservas is also walking distance.